Terms of Use

Notation based on the Specified Commercial Transactions Law

Distributor
SlimFat Co., Ltd.
Name of the person in charge of operation
Daiki Takashiro
post code
1070062
address
5-6-24 Minami Aoyama, Minato-ku, Tokyo Minami Aoyama Stella House 4F
Explanation of charges other than the product price
postage
○ Hokkaido 1,210 yen (tax included)
○ North Tohoku (Aomori, Akita, Iwate) 880 yen (tax included)
○ South Tohoku (Miyagi / Yamagata / Fukushima) 770 yen (tax included)
○ Kanto (Gunma, Tochigi, Yamanashi, Ibaraki, Chiba, Saitama, Kanagawa) 770 yen (tax included)
○ Tokyo (Tokyo) 770 yen (tax included)
○ Shinetsu (Niigata / Nagano) 770 yen (tax included)
○ Hokuriku (Toyama, Ishikawa, Fukui) 770 yen (tax included)
○ Chubu (Shizuoka / Aichi / Mie / Gifu) 770 yen (tax included)
○ Kansai (Osaka, Kyoto, Nara, Shiga, Hyogo, Wakayama) 880 yen (tax included)
○ China (Shimane, Tottori, Yamaguchi, Hiroshima, Okayama) 990 yen (tax included)
○ Shikoku (Ehime, Kagawa, Kochi, Tokushima) 1100 yen (tax included)
○ Kyushu (Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima) 1210 yen (tax included)
○ Okinawa 1,914 yen (tax included)
We charge the above shipping fee for each delivery. Please pay together with the product price.

2. Shipping ・ We will arrange delivery in the shortest time, but
It may take 2 to 3 business days from your order.

・ Please note that all orders placed after 11:00 on Friday will be accepted on the next business day. (* We do not open or ship on weekends and holidays.)

[Other fees]
Cash on delivery order ...

Cash on delivery fee (excluding tax)
Less than 10,000 yen: 300 yen
10,000 yen or more and less than 30,000 yen: 400 yen
30,000 yen or more and less than 100,000 yen: 600 yen
From 100,000 yen to 300,000 yen: 1,000 yen * There is no charge for ordering with a credit card.
* Coupons cannot be used to pay shipping charges and the above fees.

[Purchase of minors]
There are no products that minors cannot purchase, but for minors, we promise the following. Please be sure to obtain the consent of the parent (the person in charge of the minor) before you enjoy shopping. When a minor purchases a product, we may call the parent or guardian and ask for the cooperation of the parent or guardian to present a consent document regarding the purchase of the product. We apologize for the inconvenience, but thank you in advance for your understanding.
Application expiration date
Please note that if you do not receive the item due to cancellation, refusal of receipt, or long absence, you will be charged a round-trip shipping fee, and if you ship by cash on delivery, you will be charged a cash-on-delivery charge of 324 to 1080 yen. In addition, we may refuse future orders.
Defective product
● Repair If the product is defective, or if a product different from the one you ordered arrives, we will accept exchanges and returns.
Except for some products, if the product is damaged during normal use, it will be repaired free of charge within 30 days including the date of arrival of the product.
Please contact us using the inquiry form.
If the product is defective when it arrives, or if a product different from the one you ordered arrives, we will accept exchanges and returns.

In this case, please notify us within 3 days after the item arrives.

We will move on to the procedure for exchanging with a non-defective product.


However, if the product is out of stock, we will refund it.

We will bear the shipping cost for returning the above items, so please send it by cash on delivery slip.
Sales quantity
From 1 point
Delivery time
We do not deliver on weekends and holidays.
Please note that orders placed by 11:00 on the day will be shipped on the same day.
In the case of cash on delivery, it will be shipped after confirming the order
Payment method
You can choose from various payment methods such as cash on delivery, convenience store payment, credit card, and Paypal.

・ Cash on delivery

We will send it by Sagawa Express.
Cash on delivery will be shipped from Yamato Transport.
In addition to the shipping fee, a cash on delivery fee will be charged separately.

Cash on delivery fee (excluding tax)
Less than 10,000 yen: 300 yen
10,000 yen or more and less than 30,000 yen: 400 yen
30,000 yen or more and less than 100,000 yen: 600 yen
From 100,000 yen to 300,000 yen: 1,000 yen

・ Convenience store payment

As soon as payment is confirmed, we will ship by prepaid product.
The payment completion email will not be delivered on the system.
Please contact us directly to confirm the payment.

・ Credit card * From "Payment method" on this site

Please check from the list of available cards.

Return deadline
■ About returns

[Handling method of returned goods]
As a general rule, we will not accept exchanges or returns of products.
However, as an exception, if the product is defective, we will accept exchanges and returns if the product arrives with a different image, different size, or different from the ordered product. Please check the following for the conditions of return.

[Main cases that cannot be exchanged or returned]
1. Customer convenience, difference in image, etc.
2. Items that have been received for more than 3 days
3. If the item is returned without prior notice

* Return method (only when the product is defective or incorrect)
Please return it as it was delivered (includes the bag, case, tag attached to the product, etc.).
* Please be sure to keep a copy of the delivery slip until the procedure is completed.
[Conditions for returns and exchanges]
The return deadline shall be notified to our shop if you contact us within 7 days after the item arrives.
・ Items after wearing ・ Tags ・ Items with the tag removed ・ Items with wrinkles, stains, or odors after the item arrives ・ Items that have been washed, cleaned, hemmed, repaired, etc. by the customer ・ Package damaged・ Products that come into direct contact with the skin, such as swimwear and innerwear ・ Products that have odors such as tobacco and perfume due to fitting, etc. ・ Products that have caused scratches or stains on the product or outer box ・In addition, we do not accept returns or exchanges for items that are clearly judged to have a feeling of use after confirmation upon arrival at our company, or for the following items.

1. Discounted products such as set products and sale products 2. Exchange for other products * Exchange for the same product, or refund if out of stock.

[Return / Exchange of non-defective products]
・ I bought it by mistake.
・ The color was different from the image.
・ The size was different from the image. ・ The size did not match. ・ The size was wrong.
・ The shape and design were different from the image.
If you wish to exchange or return for the above reasons,
We accept only if you accept the [Conditions for returns and exchanges] and the burden of shipping.


In addition, in the case of non-defective product exchange, we will refund the same amount of points at [Our points when returning goods].
Please contact us using the inquiry form.
* If the returned product does not meet the conditions for exchange, we will return the product to the customer by cash on delivery. Please note.
Return shipping fee
● In principle, we will not accept exchanges or returns of products.
However, as an exception, we will accept exchanges and returns only if the product is defective or if a product different from the one you ordered arrives.

● Refunds We will transfer the returned product to the specified account within 7 business days after confirming the arrival of the returned product.

● About shipping fee We will bear the shipping fee for returning the above items, so please send it by cash on delivery slip.
Service name
cronos
phone number
03-5778-9155
Public email address
info@cronos-fit.com
homepage address
http://www.cronos-fit.com