海外発送について International Orders

Question
Which Country does CRONOS ship to? 有配送到什麼國家？
We ship worldwide.
我們提供全球配送服務。
There is a unpossibility of shipping in relation to the COVID
Question
How do I track my oder 如何追蹤我的包裏？
You will receive a shipping confirmation email including a tracking number once your order is shipped.
商品出貨後會透過 E-mail 通知您，並提供追蹤編號。
Question
How much is the shipping fee? 如何查詢運費？
Shipping is handled via EMS. Shipping fees vary depending on destination and order weight.
我們使用 EMS 配送，運費會根據目的地與訂單重量有所不同。
https://www.post.japanpost.jp/int/charge/list/ems_all_en.html
Question
Can I ask questions in English or Chinese? 可以用英文或中文提問嗎？
Yes, of course. Our staff can communicate in both English and Chinese.
可以，我們有會說中文的工作人員。
Question
How long will it take for the goods to arrive? 商品什麼時候會送到？
Usually within 5–10 business days, depending on the shipping destination.
一般約需 5–10 個工作天，實際時間依配送地區而異。
Question
What payment methods are accepted? 可以使用哪些付款方式？
We accept credit cards.
我們接受信用卡與付款。
Question
Does the shipping fee include taxes or duties? 運費包含稅費與關稅嗎？
No, taxes and duties are not included in the shipping fee.
不包含，稅費與關稅需由收件人自行負擔。