CRONOS WOMEN × KASANE Poise Long Sleeve [GRAY]

FAQ

Q1. I don't know how to use coupons.

A. When you proceed to purchase, the following screen will appear.
Click on enter coupon.

The screen will change to this one.
Please enter the issued coupon in the coupon code section.

Please note that even if you post a coupon code in the notes section, it will not be applied.


Q2. I did not receive the order confirmation email.
My email inquiry is not returned.

A.icloud/au/docomo/ezeweb/softbank

Will the address go to spam?
It seems that it is set not to be received.
We apologize for the inconvenience, but we ask that you recommend email addresses such as gmail or yahoo.
For inquiries, please feel free to contact us via LINE@.

Q3. Is gift wrapping possible?
Please do not include anything whose price is known.

A.Wrapping is possible for +550 yen.
If you add a gift box, we will remove the tag and wrap it for you.
In that case, please select "Add Gift Box" above the purchase button.


Q4. I would like to return or exchange a swimsuit or mask.

A.Since it comes into contact with your skin, we cannot exchange sizes. Please check the size before purchasing. Also, if you are in a store, you can try it on over your underwear, so please make your purchase in-store.

Q5. I would like to change the registered address.
A.・Registered name・New address
Please let us know via LINE@ or the contact form.

Q6. How should I wash it? Can I put it in the dryer?
A.When washing, please put it in a laundry net.
Also, using a dryer may cause the logo or print to peel off.
Please absolutely quit.

Q7.Can I issue a receipt?
Yes, it is possible.
After receiving the shipping notification, you will be able to download it from My Page.

Q8. I placed an order on Friday, but the item has not arrived as of Monday.
We apologize for the inconvenience, but we are closed on Saturdays and Sundays.
We would appreciate your understanding as the item will be shipped on Monday.
Unfortunately, due to the large number of orders we receive, shipping may take some time after the sale date.

Size Guide

The size chart on the product page shows the actual measurements of the product, not the nude size.
Please note that there may be some errors in the actual measurements due to individual differences in the products.

Blouson Hoodie Sweatshirt Long Sleeve T-Shirt Drop Down T-Shirt Tank Top Bra Top Bottoms Shorts Jacket Shirt

Model size

J.C.

SIZE >

Steven Sato

SIZE >

Karina Hinata

SIZE >

BLACK MODEL

SIZE >

Blouson (MEN/WOMEN)

Hoodie (Men's/Women's)

Sweatshirts (Men's/Women's)

Long sleeve (MEN/WOMEN)

T-shirts (Men's/Women's)

Drop Down T-Shirt (MEN/WOMEN)

Tank tops (men's/women's)

Bra top (WOMEN)

Bottoms (MEN/WOMEN)

Shorts (MEN/WOMEN)

Jacket (Men)

Shirts (Men)

Model size

• 

  J.C.

  Height 180cm
  Body weight: 81kg
  Chest measurement: 106cm
  Waist: 77cm
  Hip: 95cm
  Inseam inseam 77cm
• 

  Steven Sato

  Height 177cm
  Body weight: 77kg
  Chest measurement: 105cm
  Waist: 79cm
  Hip: 93cm
  Inseam inseam 76cm
• 

  Karina Hinata

  Height 167cm
  Body weight: 48.5kg
  Chest measurement: 84cm
  Waist: 61cm
  Hip: 88cm
  Inseam inseam 80cm
• 

  BLACK MODEL

  Height 183cm
  Body weight: 81kg
  Chest measurement: 95cm
  Waist: 75cm
  Hip: 94cm
  Inseam inseam 81cm