FAQ
Q1. I don't know how to use coupons.
A. When you proceed to purchase, the following screen will appear.
Click on enter coupon. 
The screen will change to this one.
Please enter the issued coupon in the coupon code section. 
Please note that even if you post a coupon code in the notes section, it will not be applied.
Q2. I did not receive the order confirmation email.
My email inquiry is not returned.
A.icloud/au/docomo/ezeweb/softbank
Will the address go to spam?
It seems that it is set not to be received.
We apologize for the inconvenience, but we ask that you recommend email addresses such as gmail or yahoo.
For inquiries, please feel free to contact us via LINE@.
Q3. Is gift wrapping possible?
Please do not include anything whose price is known.
A.Wrapping is possible for +550 yen.
If you add a gift box, we will remove the tag and wrap it for you.
In that case, please select "Add Gift Box" above the purchase button. 
Q4. I would like to return or exchange a swimsuit or mask.
A.Since it comes into contact with your skin, we cannot exchange sizes. Please check the size before purchasing. Also, if you are in a store, you can try it on over your underwear, so please make your purchase in-store.
Q5. I would like to change the registered address.
A.・Registered name・New address
Please let us know via LINE@ or the contact form.
Q6. How should I wash it? Can I put it in the dryer?
A.When washing, please put it in a laundry net.
Also, using a dryer may cause the logo or print to peel off.
Please absolutely quit.
Q7.Can I issue a receipt?
Yes, it is possible.
After receiving the shipping notification, you will be able to download it from My Page.
Q8. I placed an order on Friday, but the item has not arrived as of Monday.
We apologize for the inconvenience, but we are closed on Saturdays and Sundays.
We would appreciate your understanding as the item will be shipped on Monday.
Unfortunately, due to the large number of orders we receive, shipping may take some time after the sale date.
*UNISIZE is a guide only. The final decision is up to you.
Size Guide
The size chart on the product page shows the actual measurements of the product, not the nude size.
Please note that there may be some errors in the actual measurements due to individual differences in the products.
Blouson Hoodie Sweatshirt Long Sleeve T-Shirt Drop Down T-Shirt Tank Top Bra Top Bottoms Shorts Jacket Shirt
Model size
Blouson (MEN/WOMEN)
Hoodie (Men's/Women's)
Sweatshirts (Men's/Women's)
Long sleeve (MEN/WOMEN)
T-shirts (Men's/Women's)
Drop Down T-Shirt (MEN/WOMEN)
Tank tops (men's/women's)
Bra top (WOMEN)
Bottoms (MEN/WOMEN)
Shorts (MEN/WOMEN)
Jacket (Men)
Shirts (Men)
Model size
-
J.C.
Height 180cmBody weight: 81kgChest measurement: 106cmWaist: 77cmHip: 95cmInseam inseam 77cm -
Steven Sato
Height 177cmBody weight: 77kgChest measurement: 105cmWaist: 79cmHip: 93cmInseam inseam 76cm -
Karina Hinata
Height 167cmBody weight: 48.5kgChest measurement: 84cmWaist: 61cmHip: 88cmInseam inseam 80cm -
BLACK MODEL
Height 183cmBody weight: 81kgChest measurement: 95cmWaist: 75cmHip: 94cmInseam inseam 81cm
Description
[About CRONOS egift Card]
・Credit card payment only / Cash on delivery not available
-This is a virtual card, so it will not be packaged in a physical card or gift box.
This is a virtual gift card that can be used at the CRONOS online store.
You can easily send gifts to your loved ones via email or social media.
It's a great gift for training buddies and friends, or as a way to show your appreciation.
【date of expiry】
・6 months from the date of issue (including the day)
・After the expiration date, the ticket will become invalid and the remaining balance cannot be refunded.
・Cannot be exchanged for cash or recharged
[How to give]
1. If you want to send a gift code directly to the recipient's email address
- Check "I want to send this as a gift" and enter the recipient's email address (optionally, you can also set the recipient's name, message, and sending date).
・After the purchase is complete, a gift card code will be sent to the recipient's email address.
・Recipients can enter the code when purchasing from the online store
The buyer will receive an order confirmation email as usual.
2. If you want to send an egift card link
After completing your order, you will receive two emails to the email address registered in your contact list: an order confirmation email and a gift card code.
・Open the gift card page by clicking "View Gift Card"
- Copy the URL and send it to the person you want to give it to.
・Recipients can enter the code when purchasing from the online store
*When purchasing, please be sure to enter your own email address in the "Contact Information" field.
If you enter the email address of the gift recipient, the recipient may receive an order confirmation email and card payment information.
If you enter the email address of the gift recipient, the recipient may receive an order confirmation email and card payment information.
[Recommended for these people]
- A great gift for training buddies and friends
・When you want to express your gratitude, such as for celebrations or thanks.
- For everyday use or training wear
[Notes]
・If you do not receive the email in your inbox, please check your spam folder as it may end up in your inbox.
・Gift card If you purchase more items than your remaining balance, you will need to pay the difference with another payment method.
・The remaining balance on the gift card can be divided and used multiple times , but no cash change will be given.
・If you return an order that was paid for with a gift card, the refund will be returned to the gift card balance (please note that it will not be refunded to your credit card, etc.).
・To the other person If you do not receive the email, you can resend it yourself.
