海外発送について
International Orders
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Which Country does CRONOS ship to?
有配送到什麼國家？
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We ship worldwide.
我們提供全球配送服務。
There is a unpossibility of shipping in relation to the COVID
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How do I track my oder
如何追蹤我的包裏？
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You will receive a shipping confirmation email including a tracking number once your order is shipped.
商品出貨後會透過 E-mail 通知您，並提供追蹤編號。
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How much is the shipping fee?
如何查詢運費？
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Shipping is handled via EMS. Shipping fees vary depending on destination and order weight.
我們使用 EMS 配送，運費會根據目的地與訂單重量有所不同。
https://www.post.japanpost.jp/int/charge/list/ems_all_en.html
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Can I ask questions in English or Chinese?
可以用英文或中文提問嗎？
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Yes, of course. Our staff can communicate in both English and Chinese.
可以，我們有會說中文的工作人員。
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How long will it take for the goods to arrive?
商品什麼時候會送到？
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Usually within 5–10 business days, depending on the shipping destination.
一般約需 5–10 個工作天，實際時間依配送地區而異。
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What payment methods are accepted?
可以使用哪些付款方式？
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We accept credit cards.
我們接受信用卡與付款。
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Does the shipping fee include taxes or duties?
運費包含稅費與關稅嗎？
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No, taxes and duties are not included in the shipping fee.
不包含，稅費與關稅需由收件人自行負擔。
